Common queries answered
Frequently asked Questions
Yes, we offer free shipping on all orders above US $150.
All orders are processed the same day, excluding weekends and holidays.
You will receive an email with a tracking number to check your order status once your order has shipped.
We ship all orders via DHL Express or EMPOST.
Delivery within the UAE takes 1-2 days on weekdays.
Delivery within the GCC takes 2-4 days on weekdays.
Delivery to Europe, the US, and the rest of the world typically takes 5-9 days.
If you haven’t received your order within 7 days, please email us at yes@onenessandco.com.